Peggyzone Exchange Problem. Help!!! help, exchange, technical, problems

Hi, I was just wondering if this is happening to anyone else.
* s, ^* u6 m' \5 u4 O* i% h+ H
1 m# a7 |1 m7 W( \  _- kI have exchange points, but when I go to use them, I am loaded to a blank page. I thought that maybe the server was too busy one day, so I kept trying on other days. It's always the same thing.
9 Z, o. ~2 a3 y
& x0 t- ?! O1 ^( _Here's what I do (in case I'm doing something wrong)
8 e& Z5 i1 _/ v/ w9 Q' |
4 _* K& d* E) m. \# `1. Find what I want from the exchange
6 ]! u1 V) \; F3 {; @8 O* V2. Select 'exchange'
9 |- O1 h9 x- T3. Press 'exchange now' on pop-up
" r6 F' P/ V6 L' v8 H7 X2 }' j9 M4. Greeted by blank white page9 f+ X; [( Z9 F  r, y- \

7 F1 y3 R1 |6 |: {/ D( WI use Mozilla bur I have also tried this in Internet Explorer.$ d# `  [3 g. B7 u+ A
Any ideas?
+ [7 {- b( r" q5 o% r
) q3 R8 B: q& ^0 D* GThanks!

1# Emmalene
# ~2 P, R$ s: i' T5 U$ D/ x: {hi, Emma, I tried to exchange in PG shop with my account, and the download was very smooth. No blank popped up. I used IE and I exchanged both sims2 and sims3 items in PG shop. So it's hard for me to figure out what happened to you. I am ready for help, but i need more details. Could you show me the items' pictures or links that u failed to exchange?

2# StLouis
4 i! f# N+ ^6 I( r1 r% S5 T: s  nThe same thing keeps happening to me! Everytime i try to download an item from shop it comes up with a blank page. Its really frustrating-does anyone know how i can fix this?

3# Soulessence
7 T2 g  `) R8 htell StLouis which item u cant download and provide some pics( B: D$ H  x& n  e: I( w

4# walkingpen . v% F1 W! x" a) A0 k

! e5 {2 U- g  d+ @9 U
7 O3 ^+ n- ~9 h6 }' RIm not very computer literate, so i have no idea how to post pics, sorry. But basically it looks exactly like the pics already posted above except instead of the file download coming up i get taken to a blank page that says done down the bottom.& d6 Q1 r& j. F
I was trying to download Model-ANgelina roose by creator Janita, but it happens when i try downloading any of the items in the shop.Thanks.

5# Soulessence
  U8 @" \& h5 H. v7 p
1 z, T. G3 f& O' v0 o, j6 m" |/ d
! i2 s8 |0 w/ t" O5 pNVM-i just tried again and for some reason its downloading now...thanks anyway